Privacy Policy

Cikrex Privacy Policy — Your information How it stays secure

The security of your personal information is our top priority at Cikrex. This policy explains in detail what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 SSL encrypted

Core Pillars of Privacy Protection

How Cikrex protects your information — at a glance

SSL encryption

Every transaction and data transfer on Cikrex is protected by 256-bit SSL encryption. We ensure, at a technical level, that your information cannot be intercepted in transit.

No Sale of Personal Data

Cikrex never sells your personal information to any third party. Your name, mobile number, and email address are never handed over to marketing companies.

Secure Servers

Your information is stored on internationally certified secure servers. Regular security audits and penetration testing ensure those servers remain protected.

Restricted Access

Only authorized Cikrex staff can access your information, and only when necessary to provide services. All access is logged.

Right to Control Your Information

You can view, correct, and request deletion of your own information. We respect your rights over your data.

Spam-Free Communication

Cikrex only sends messages that are necessary or that you have consented to. You can opt out of marketing communications at any time.

Summary

Cikrex takes your privacy seriously. We only collect the information we need, keep it secure, and never sell it to third parties. This policy lays everything out transparently.

1 Introduction

Welcome to the Cikrex Privacy Policy. This policy explains how Cikrex collects your personal information, what it is used for, and how it is kept secure.

By using the Cikrex platform, you agree to this privacy policy. We want you to know exactly where your information goes — no hidden details, no vague language.

This policy applies to the Cikrex website, mobile app, and all other digital channels through which Cikrex provides services.


2 What information we collect

Cikrex collects two types of information — what you provide directly and what is generated automatically as you use the platform.

Information you provide directly:

  • Full name & date of birth
  • Mobile number & email address
  • Current Address
  • National ID or passport number (required for KYC verification)
  • Payment method details (account number, etc.)

Automatically Collected Information:

  • IP address and device type
  • Browser information & operating system
  • Platform activity logs
  • Transaction History
  • Cookies and session data
Minimum Data Collection Policy

Cikrex collects only the minimum information needed to provide services and meet legal obligations. We never ask for unnecessary personal data.

Data Type Purpose of Collection Mandatory?
Name & Age Account creation and age verification Yes
Mobile Number Account security and communication Yes
National ID KYC verification and legal compliance Yes on withdrawals
Payment Information Deposit & Withdrawal Processing Yes
IP address Fraud Prevention & Security Automatic

3 How Your Information Is Used

Cikrex uses your information for the following purposes:

  • For account creation and management.
  • To process payments and complete transactions.
  • To verify identity (KYC) and confirm age.
  • To prevent fraud and money laundering.
  • To provide customer support.
  • To improve platform security and performance.
  • To meet legal and regulatory obligations.
  • To send you promotional information with your consent.

Cikrex never sells or rents your information to third parties for commercial purposes.


4 When Your Information Is Shared

Cikrex does not generally share your information with anyone. However, sharing may occur in certain limited circumstances:

  • Payment Provider: Information required to complete transactions is shared with the payment gateway.
  • Legal authorities: Cikrex is legally required to provide information when ordered by a court or directed by a government authority.
  • Security Auditor: Limited technical data may be shared during third-party security audits.
  • Game providers: Minimal information may be shared with game companies as needed to operate games.
Please Note

Any third party we share data with is bound by strict confidentiality agreements. Your information is never shared for sale.


5 Cookie policy

Cikrex uses cookies on its website and app. Cookies are small data files stored on your device that help make the platform more convenient to use.

The cookies we use:

  • Essential Cookies: For login sessions and platform security — the platform cannot function without these.
  • Functional cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand how the platform is used — this data is not personally identifiable.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from logging in.


6 How Long Your Information Is Retained

Cikrex does not retain your information longer than necessary. How long data is kept depends on its type and applicable legal requirements.

  • Active account data is retained for the duration of the account.
  • After account closure, financial transaction records may be retained for up to 5 years as required by law.
  • Marketing data is deleted upon withdrawal of consent.
  • Security logs are typically retained for up to 1 year.

7 Your rights

You have important rights over your personal information at Cikrex. We respect and uphold those rights.

Right to Access Your Information

You can ask Cikrex at any time what information we hold about you.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your information be deleted.

Right to Restrict Processing

In certain circumstances, you may request that we limit the processing of your data.

Right to Data Portability

You may request a copy of your information in a machine-readable format.

Right to object

You may object to marketing communications or specific data processing activities.

To exercise any of these rights, contact the Cikrex support team. We typically respond within 30 days.


8 Security Measures

Cikrex follows the highest industry standards to protect your information. Our security measures include:

  • 256-bit SSL/TLS encryption on all data transfers.
  • Stored data is kept in encrypted form.
  • Two-Factor Authentication (2FA) available.
  • Regular third-party security audits.
  • Automatic detection of suspicious activity.
  • 24/7 security monitoring at our data centers.
In the Event of a Security Breach

In the event of a security breach, Cikrex will notify affected users within the timeframe required by law.


9 Third-Party Services

Cikrex works with certain third-party services such as game providers, payment gateways, and analytics tools. Each of these services has its own privacy policy.

  • Only the minimum necessary information is shared with third-party partners.
  • All partners operate under strict data protection agreements.
  • Clicking an external link will take you to a site governed by its own privacy policy.

10 Child Protection

Cikrex strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor has created an account and this comes to our attention, the account will be closed immediately and all associated data will be deleted.

Parents are advised to use parental controls on shared family devices.


11 Policy Update Process

Cikrex may update this privacy policy at any time. Users will be notified of significant changes via email or through the platform.

  • The date of any change will be noted at the top of the page.
  • Continued use of the platform after any update constitutes acceptance of the revised policy.
  • We recommend checking this page periodically.

12 Contact Us

If you have any questions or concerns about this privacy policy, please get in touch with us:

Privacy Contact

Email: [email protected]
Our support team is available 24/7 via live chat. Email inquiries are typically responded to within 48 hours.

To find out more, visit our FAQ page or Terms and Conditions View page.

Common privacy questions

Frequently asked questions about the Cikrex privacy policy

No, Cikrex never sells or rents your personal information to any third party. Your data is used solely to provide our services and meet legal obligations. This is a core commitment we stand by.

Yes. All payment information is secured with SSL encryption. Certified payment gateways are used to process transactions. Cikrex never directly stores your full payment details.

Contact the Cikrex support team to request deletion of your data. Where there is no legal requirement to retain it, we will delete your information within the specified timeframe. Note that financial transaction records may need to be kept for a set period for legal reasons.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent login and other core features from working. Analytics cookies are optional and can be turned off.

Every marketing email includes an unsubscribe link at the bottom. You can also update your notification preferences in account settings, or contact our support team and we will take care of it right away.
Play Safe

Your information is safe — start playing now

Your privacy and security are guaranteed at Cikrex. Register now and enjoy gaming in a trusted environment.

18+ only. Please play responsibly.

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